According to the ACPI warranty procedure, the defective product should be returned only with prior authorization from ACPI. Please contact the ACPI sales department (firstname.lastname@example.org) with the following information: product model number and description, nature of the defect, conditions of use, proof of purchase, and purchase date. ACPI will issue a Return Material Authorization or Product Repair Authorization number. Ship the defective product to:
Patriot Memory, Inc.
8F-2, No. 150, Jian 1st Rd.,Zhonghe District, New Taipei City, 23511, TAIWAN (R.O.C.)